All routine consular services at the U.S. Embassy in Brazzaville, Congo are provided by appointment only to U.S. citizens visiting or residing in Congo. Emergency cases (such as medical emergencies, deaths or arrests involving American citizens) will still be handled on a walk-in basis during normal Embassy hours or after hours by calling the Embassy Duty Officer.
Schedule Appointment
Steps to take to schedule your appointment at the U.S. Embassy in Brazzaville.
1. Review our website to determine the specific service you need.
2. Ensure that all applications, forms, and additional documents are completed correctly before you come to your appointment. Photo copies of all original documents are required and cannot be done at the Embassy. For passport services, we strongly encourage you to complete passport and additional page forms online; please click on Complete Application Online and follow the instructions.
3. Schedule your appointment: CLICK HERE
4. Print your appointment confirmation letter and bring it with you to your appointment.
Once your new passport arrives, you will be asked to submit your old passport for cancellation. Any current visas in your old passport will not be cancelled and the cancelled passport will be returned to you with your new passport.
Note: All passport issuance for children under the age of 14 require the signatures of both parents. Further information about passport applications can be found at Passport Services.
Apply for a New Passport
Application forms for passports can be accessed below or from the travel.state.gov website.
Use this form if:
- you have never had U.S. passport,
- you are under age 16,
- your most recent passport was issued more than 15 years go, or
- your most recent passport was lost or stolen.
Please note that when applying outside the U.S., this form MUST be signed in front of a consular officer.
Renew a Passport
Use this form if:
- you can show your most recent passport, and
- you were at least 16 years old when your most recent passport was issued, and
- your most recent passport was issued in the last 15 years, and
- you use the same name as on your most recent passport.
Please note that when applying outside the U.S., this form MUST be signed in front of a consular officer.
Lost or Stolen Passports
- DS-64: Statement Regarding Lost or Stolen Passport : https://eforms.state.gov/Forms/ds64.PDF
This form should be submitted along with the DS-11 Application for Passport.
Third Party Attendance at Passport and CRBA Appointment Interviews
Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):
- Given space limitations in the consular section, not more than one third-party attendee at a time will be allowed to accompany an applicant (or the applicant’s parents or guardians if the applicant is a minor).
- Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
- The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
- It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
- Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
- Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
- To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
- The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant. Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee. Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
- No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
- Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question. Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
- During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
- Attendees may take written notes, but may not otherwise record the appointment interviews.
- Attendees may not engage in any other conduct that materially disrupts the appointment interview. For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel. Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.
Attendees may not engage in any conduct that violates this policy and/or otherwise materially disrupts the appointment interview. Failure to observe these parameters will result in a warning to the attendee and, if ignored, the attendee may be asked to leave the appointment interview and/or the premises, as appropriate. It would then be the applicant’s choice whether to continue the appointment interview without the attendee present, subject to the consular officer’s discretion to terminate the appointment interview. The safety and privacy of all applicants awaiting consular services, as well as of consular and embassy personnel, is of paramount consideration.
